Return Policy

Return Policy

If you have received software from us that you now wish to return, we must be contacted by phone/e-mail within 7 working days after the day which the goods are received.  Download software there will be no returns accepted due to copyright laws.   We will not accept returns on any open software.  Open items that are defective may be exchanged for the same item ordered. King of Software, Inc. operates the following policy in accordance with Trading Standards Distance Selling Regulations.

Returns

Your return will be given an RMA (Return Merchandise Authorization) and then you will receive an email explaining our returns procedure in full. If your return authorization is granted, you will receive your refund within 7 days from the receipt of the software back to us. Any software that is returned to us without a valid RMA will not be accepted and be returned back to the sender.

Canceling Your Order

If you want to cancel your order, we must be contacted by either phone/e-mail. If we have already dispatched the goods please refer to our Returns section for more information on how to cancel your order.

Although a rare occurrence, King of Software, Inc. reserves the right to cancel any order due to a price error or stock availability. This is exceedingly rare, however, and usually affects older discontinued software only if this is the case with your order you will be notified via email immediately.

Copyright protection for computer software

The Copyright, Designs and Patents Act of 1988 lists computer programs within its definition of literary works. Therefore, software is covered by the same general protection offered to all copyright works with a few minor amendments in interpretation and the permitted acts.